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Terms and Conditions

Welcome to Herb Wellness

These terms and conditions create a contract between you and Herb Wellness and its subsidiaries and affiliates (the “Agreement”). Please read the Agreement carefully and confirm your understanding and acceptance of the Agreement before you make any purchase. 

Ownership of Site; Agreement to Terms of Use: 

Herb Wellness (“us”, “we”, “our”, “HW”) operates the website (referred to as “the Site”), its applications (“the Service”) and the Privacy Policy, and Terms of Use (the “PP”, “TOU”) which applies to the site. By using the Site, you agree to these terms of use; if you do not agree, do not use the site. HW reserves the right to change, modify, add, or remove portions of these TOU at any time at its sole discretion. It is your responsibility to continually check for updates to the TOU, and by the usage of the Site, you agree to be bound by its terms. HW grants you a personal, non-transferable, limited privilege to enter and use the Site. 

Your data will be used to provide and improve the Service, and by its use, you agree to the collection and use of information in accordance with this policy. 

Your Information

When you create an account on this website, you agree to provide us with accurate personal and contact information. If you have provided incorrect information, we cannot be held responsible for any issues arising from the use of this incorrect information, including but not limited to delay/failure to receive shipment, failure to receive the physical invoice, failed authentication, etc. 

We reserve the right to refuse to supply any person(s) and/or close account for any reason including misuse and abuse of staff. 

Age Restriction

By making a purchase on this website, you agree that you are over 18 years of age. The Service is not directed at individuals under the age of 18. We request that these individuals refrain from submitting personal information, and readily inform our support contacts to facilitate the removal of their limited personal information. Do not use or access this site if you are under the age of 18. 


All texts, designs, images, artwork, visual interfaces, logos, graphics, and user interfaces on this website collectively, “Content” is the copyright of Herb Wellness. No permission is given to reproduce any of the logos, trademarks, brand names, artwork, images, designs or any fore-listed content featured on this website, and any such use which may constitute an infringement on the owners’ rights and recognized international and national intellectual property rights. 

Except as explicitly stated in these Terms of Use, no part of the Site and Content may be copied, forged, reproduced, posted, transmitted, or distributed in any way without the expressed consent of Herb Wellness in written form. 

Usage of the Site may be performed following Herb Wellness guided protocols and regulations laid out in this is Terms of Use. 

Passwords & User License

You are solely responsible for maintaining the confidentiality of your passwords and other login credentials, and any activities associated with the account that arise from failure to abide by it. You agree to notify Herb Wellness and associates of any unauthorized use of your account or password, or any other breach of security. You may not use any login credentials of any other holder without the consent of the original account holder. Herb Wellness cannot/will not be liable for any loss or damages arising from failure to meet these obligations. 


Please See Shipping Policy for additional details. 


Please See Return Policy for additional details. 

Third-Party Sites & Links

This Terms of Use does not address, and HW are not responsible for, the privacy, information, or other practices of any third parties excluding our affiliates, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. 

We advise that you review all external websites privacy policies and terms of use before proceeding any further. The availability of, or inclusion of a link (“hyperlink”) to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates, it is purely out of convenience for the user. 

Your Use of the Site

You may not use any “deep-link”, “spider”, or any automatic devices, programs, or algorithms, or manual processes to monitor, acquire, or infringe upon any portion of the site or any content that has not been made available through the site. You may not breach the security or the authentication measures of this site nor probe into what would constitute as breach of security through the means and intent of “hacking”. 

Disclaimer and Limitation of Liability

Herb Wellness does not guarantee that the Site or any Content, Service, or Features of the Site will be error-free or uninterrupted. HB does not promise specific results will be provided by your use of the Site or any other merchandise. The Site and its Content are delivered on an “as-is” and “as-available” basis. All information is subject change with or without notices and it is on the duty of the user to take be actively precaution against these changes. Herb Wellness disclaims all liability for the acts, omissions, and conducts of any third parties in connection with or related to your use of the Site and Services. You assume total responsibility in the usage of this site. 

Except where prohibited by law, HW, in no event will be liable for any indirect, consequential, exemplary, incidental, punitive damages, or injuries including lost profits or health determinants to any living or nonliving entity through any forms arising from the use and improper use of any of the HW products. Any failure in performance and benefits are not attributable to Herb Wellness as HW does not claim any health benefits as listed approve by the Food and Drugs Administration. Herb Wellness liability shall in no event exceed CAD $100.00. Some jurisdictions do not allow limitations of liability and may not apply to you. 

Violation and Fraud

All orders are subject to various security checks. If we suspect a violation of any of the listed Terms of Use, including but not limited to fraud, we reserve the sole right to cancel your order and/or account and communicate your information to the relevant authorities. You understand that the violations of the terms listed here result in unlawful business practices and cause harm to Herb Wellness which may go beyond monetary damages. Herb Wellness reserves the right to deem appropriate action in pursuing injunctive or equitable relief by which you agree to pay. 

Indemnity/Dispute Resolution

Any claims against Herb Wellness should be brought to governing resolution bodies and against HW within 3 months of purchase unless invalid. 

Here, you agree to indemnify and hold Herb Wellness, its employees, directors, shareholders, predecessors, successors in interest, agents, subsidiaries, affiliates, and harmless from any demands, torts, loss, liability, claims or expenses (including attorneys’ fees), made against Herb Wellness by any third party due to or arising out of or in connection with your use of the Site or Merchandise. 

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