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Privacy Policy

The Herb Wellness Privacy Policy was updated on January 31, 2023. 

Your privacy is important to us. Herb Wellness created privacy policy terms that govern how we collect, disclose, use, transfer and store your confidential information.  

Ownership of Site; Agreement to Terms of Use: 

Herb Wellness (“us”, “we”, “our”, “HW”) operates the www.herbwellness.ca website (referred to as “the Site”), its applications (“the Service”) and the Privacy Policy, and Terms of Use (the “PP”, “TOU”) which applies to the site. By using the Site, you agree to these terms of use; if you do not agree, do not use the site. HB reserves the right to change, modify, add, or remove portions of these TOU at any time at its sole discretion. It is your responsibility to continually check for updates to the TOU, and by the usage of the Site, you agree to be bound by its terms. HB grants you a personal, non-transferable, limited privilege to enter and use the Site. 

Your data will be used to provide and improve the Service, and by its use, you agree to the collection and use of information in accordance with this policy. 

Collection and Use of Personal Info: 

You may be asked to provide personally identifiable information that can be used to contact or identify you (“Personal Data”) by Herb Wellness. In doing so, the information may be combined with other information to provide and improve our products, service, content, and advertising, and better assist you. Examples of the types of personal information HB may collect include: 

  • First and last name, phone number 
  • Email Address, Mailing address 
  • Contact preferences, and credit card information for purchase. 
  • Cookies and Usage Data. 

Usage Data:

We may collect information sent by your browser or mobile device when you access the Site and the Service which is collectively referred to as “Usage Data”. The information may include search queries, IP address, time and pages of our service that you visit, unique device identifiers, and other diagnostic data. The collection of this information will be used to create, develop, deliver, and improve our products, services, content, and advertising, and for loss prevention and anti-fraud purposes. We may also use this data for account security and network protection purposes for the benefit of all our users. Usage data may be used to better understand customer behavior and improve products, services, and advertising. 

Cookies and Other Technologies 

Herb Wellness’ website, online services and email messages, and advertisements may use “cookies”. These technologies enable you to use shopping carts and personalize your experience on our website, as well as telling us which parts of our websites people have visited and measure the effectiveness of our communication and services. 

You may manually instruct your browser to refuse or accept when a cookie is being sent. Denial of the cookies may result in limited usage or performance inadequacies in the Service. 

Category 1: Session (Necessary Cookies) 

These cookies are essential to enable your browser around website and features. Shopping carts and e-billing cannot be provided. 

Category 2: Performance Cookies

These cookies collect info which may be used to optimize our website and make it easier for you to navigate. These cookies do not identify you and are anonymous. 

Category 3: Functionality Cookies 

These cookies allow us to personalize your choices for customizable site elements, which will help keep track of what features you prefer. Anonymous, but personalized for you. 

Use of Data and Legal Requirements: 

Herb Wellness uses these collected data to provide but not limited to: 

  • Provide the functionality of the Service 
  • Develop new products, services, advertisements, and contents. 
  • Accomplish data analysis to improve the efficiency of the Service 
  • Provide Customer Support and Care 
  • Comply to legal, regulatory, or contractual requirements 
  • Fraud and Security Monitoring purposes 
  • Protect our rights, privacy, safety, or property of you, our affiliates, and others. 
  • Detect, prevent, and address technical issues. 
  • Protect against legal liability 

Transfer of Data: 

Information collected, including personal data may be transferred to and stored on databases and computers located outside of the state, province, country, or other governmental jurisdiction of your country of residence. These locations may provide different data protection rules than in your residing country. Herb Wellness ensures that appropriate contractual and other measures are in place to protect personal and usage data information. The security of your data is a priority. 

We may share your data with our worldwide affiliates, to better assist you, protect you against fraud, improve our service, and for the security of your account. 

Security and Retention of Data: 

We seek to use reasonable organizational and technical measures to protect personal information under our control. Unfortunately, no data transmission over the internet or data storage is 100% secure. However, we will use commercially accepted measures of security to protect your personal information. Your security is important to us. 

Third-Party Sites & Services: 

This Privacy Policy does not address, and HB is not responsible for, the privacy, information, or other practices of any third parties excluding our affiliates, including any third party operating any site or online service (including, without limitation, any application) that is available through this Service or to which this Service contains a link. 

We advise that you review all external websites privacy policies before proceeding any further. The availability of, or inclusion of a link to, any such site or property on the Service does not imply endorsement of it by us or by our affiliates.

Analytics: 

We may use third party Service providers such as Google Analytics, Google Search API, and Customer Interaction Tracker Tools to better monitor and analyze website traffic and purchase patterns. 

Access to this Site: 

The Service is not directed at individuals under the age of 18. We request that these individuals refrain from submitting personal information, and readily inform our support contacts to facilitate the removal of their limited personal information. Do not use or access this site if you are under the age of 18. 

Contact Us:

If you have any questions or inquiries about this privacy policy, please contact us: 

By Email: info@herbwellness.co By visiting this page on our website: herbwellness.ca/privacy-policy/ 

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